Refund policy

Return & Refund Policy

Last Updated: [21-04-2026]

Welcome to Best Buy (buyandbest.shop). We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

1. Returns

We accept returns within 7 days of delivery. To be eligible for a return:

• The item must be unused, in its original condition, and in the original packaging.
• You must provide proof of purchase (order confirmation or receipt).

Certain items may not be eligible for return, such as:

• Used or damaged products (not due to our error)
• Items marked as non-returnable or final sale

2. Refunds

Once we receive and inspect your returned item:

• We will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days.
• Refunds will be issued to the original payment method.

3. Exchanges

We only replace items if they are:

• Defective
• Damaged during delivery

If you need an exchange, contact us with photos of the product.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Shipping charges are non-refundable.

5. Cancellations

• Orders can be canceled within 24 hours of placing the order.
• Once shipped, the order cannot be canceled and must follow the return process.

6. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with proof (photos/videos).

7. Contact Information

If you have any questions about returns or refunds, please contact us:

Store Name: Best Buy
Owner: Nalina K
Website: buyandbest.shop
Email: interactd2c@gmail.com
Phone: 9845101110
Address:
Bangalore, Karnataka